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Cariño to Natalie Green and Team, Housing and Neighborhood Services

Dear Natalie and Team,

I would like to extend my deepest and most sincere gratitude for your outstanding support of one of our customers, the Munoz family at 1928 Mulberry.

This customer had a persistent leak detected on Utility Hawk back in January. While we had been in contact with them, it wasn’t until Kevin spoke with them that real progress began. You referred them to A&J Plumbing, who were incredibly kind and helpful. The leaks were located, and the necessary repairs were made.

Thanks to your dedication and care, their water usage dropped from an astonishing 300 gallons per hour to just over 30 gallons per day. That’s not just a reduction, it’s a transformation!

This is a truly meaningful win for everyone. The Munoz family will experience significant savings, and we’re conserving a tremendous amount of water. Your efforts have made a lasting impact, and this success is a direct reflection of your compassion, commitment, and excellence.

Thank you again for your Carino, your tireless work, and for always going above and beyond. We are incredibly fortunate to have you on the team.
With deep appreciation,

From:  Rhonda K. Diaz, Water Conservation Program Coordinator